How to endorse a plan manager when you have an NDIS plan

If your NDIS plan is on PACE (the NDIA’s new computer system), there's a new process for choosing a plan manager that you need to know about.

You must now endorse your chosen plan manager, which simply means telling the NDIA who you are selecting to manage your plan.

Don’t worry, it’s a straightforward process, and we've got a comprehensive guide to endorsing Blitzit Plan Manager to assist you!

Important tips before you start

Whichever endorsing option you choose, make sure to follow these tips:

  • Ensure to endorse Blitzit Plan Manager as your plan manager (not plan provider).
  • Use the start date of your current plan as the start date of your endorsement (this allows us to process any invoices from within your plan).
  • Have the person on the phone confirm that the endorsement is complete (the process should be instant).

How to endorse a plan manager when you have an NDIS plan on PACE

There are two ways you can endorse Blitzit Plan Manager.

Option 1 – via the NDIA

Contact the NDIA National Call Centre on 1800 800 110 and advise that you would like to endorse Blitzit Plan Manager as your plan manager.

Option 2 – via your “My NDIS contact” - could be a Local Area Coordinator or Planner

Contact your Local Area Coordinator/Planner to advise that you would like to endorse Blitzit Plan Manager as your plan manager.

What to say when endorsing Blitzit Plan Manager: 

  • Confirm your plan is on the pace system, and that you are calling to endorse your chosen Plan Manager 
  • State your participant name  (or plan nominee) and NDIS number for the plan
  • Give Blitzit Plan Manager’s provider number
  • Endorse your plan manager from the start of your plan, so all invoices relating to your plan can be processed by Blitzit. 
  • Before ending the call, confirm the endorsement is complete - the process should be instant. 

What if I’m already with Blitzit Plan Manager and I’m starting a new plan? Will I need to endorse?

Your NDIS contact will call you before your plan’s end date to discuss your situation, and yes, you will need to advise that you would like to endorse Blitzit Plan Manager as your plan manager.

Make sure to tell your NDIS contact that you would like to endorse Blitzit Plan Manager as your ongoing plan manager.

Important information for support coordinators

Endorsement can only be done by the participant, their nominee, or their guardian. As a support coordinator, you cannot endorse providers on your participant's behalf.

If your participant would like to have their plan managed by a provider such as Blitzit Plan Manager, they must now endorse them, which simply means informing the NDIA who you are choosing to manage their plan.

Need some help with endorsing? We’re here for you

If you have any questions about endorsing Blitzit Plan Manager as your plan manager, give us a call on 1300 966 119, chat with us online, or email us at hello@blitzitplanmanager.com.au

You can read more about the new PACE computer system in the following article - just click here to read.  This article will break down what PACE is and how it relates to your NDIS journey.